TERMS AND CONDITIONS
Last Updated: 18/11/2025
Welcome to our website www.amragold.in. By accessing or purchasing from this Site, you agree to the terms and conditions mentioned below. If you do not agree, please do not use this website.
This document is an electronic record in terms of the Information Technology Act, 2000 and relevant rules. This is digitally generated and does not require signatures.
Published as per IT (Intermediaries Guidelines) Rules, 2011.
The website www.amragold.in (“Website”) is owned and operated by:
Manufactured & Marketed by:
M/S Aadya Industries
Khasra No. 497, Mauja Sakitra, Govardhan,
Mathura – 281502, Uttar Pradesh, India
Registered Office:
I C 50, Chandanvan Phase 1, Mathura – 281502, UP
FSSAI Licence No.: 12725004000561
GSTIN: 09CKVPP3854L1Z3
(Hereinafter referred to as “Amra Gold”)
Your use of the Website and services implies agreement to these Terms of Use.
By using the Website, you are contracting with Amra Gold – Gau Kripa Shudh Ghee.
Eligibility
Only individuals capable of forming a legal contract under the Indian Contract Act, 1872 may use this website.
Account Responsibilities
You are responsible for protecting your login credentials.
Intellectual Property
All content is owned by Amra Gold.
Disclaimer of Warranties
All products/services are provided “as is”.
Indemnity
You agree to indemnify Amra Gold for any misuse.
Governing Law
Jurisdiction: Govardhan, Mathura – 281502, Uttar Pradesh
1. General
- This website is owned and operated by Amra Gold (“we”, “our”, “us”).
- We reserve the right to update, modify, or change these Terms at any time without prior notice.
2. Products
- We sell Ghee and related products.
- All product descriptions, pricing, and availability are subject to change without notice.
- We aim to provide accurate product details, but slight variations may occur due to lighting, packaging, or manual processes.
3. Orders
- Placing an order indicates your intention to purchase.
- Once payment is successful, your order will be confirmed.
- We reserve the right to cancel any order due to product unavailability or incorrect pricing.
4. Pricing
- All prices listed on the website are final and inclusive of applicable taxes (unless stated otherwise).
- Prices may change at any time without notice.
5. Payments
- Payments are processed securely through Razorpay.
- We DO NOT store your card, bank, or UPI information.
- Any payment-related disputes must first be coordinated with your bank or Razorpay.
6. Shipping & Delivery
- Orders are usually shipped within 1–2 business days after successful payment.
- Delivery time depends on your location and courier partner availability.
- Tracking details will be shared via Email/WhatsApp once the product is shipped.
7. Returns & Refunds
- Due to the consumable nature of Ghee, returns are NOT accepted once the seal is opened.
- Refunds apply only if:
- Wrong item received
- Damaged product on arrival
- Order cancelled before shipping
8. Cancellation Policy
- Orders can be cancelled only before dispatch.
- Once dispatched, cancellation is not allowed.
9. Liability
- We are not responsible for delays due to courier issues, natural calamities, or government restrictions.
- Use of the website is at your own risk.
10. Contact
Manufactured & Marketed by:
M/S Aadya Industries, Khasra No. 497, Mauja Sakitra, Govardhan, Mathura – 281502, Uttar Pradesh, India
Registered Office: I C 50, Chandanvan Phase 1, Mathura – 281502, Uttar Pradesh
Brand: Amra Gold – Gau Kripa Shudh Ghee
Customer Support: +91-9997316391
Support Hours: 10 AM – 5 PM (Mon–Sat)
Support Emails:
info@amragold.in
support@amragold.in
info.amragold@gmail.com
📌 Disclaimer
Last Updated: 18/11/2025
The information provided on this website is for general informational purposes only. While we make every effort to ensure accuracy:
- We do NOT claim any medical or health benefits unless supported by standard references.
- Ghee benefits mentioned on blogs or product pages are based on traditional knowledge and general wellness information.
- Results may vary from person to person.
- Customers are advised to consult a healthcare professional if they have allergies, dietary restrictions, or medical conditions.
We are not responsible for:
- Any misuse of the product
- Incorrect consumption methods
- Allergic reactions due to personal health issues
By using this website, you acknowledge that you are solely responsible for your health decisions.
📌 Cookies Policy
We use cookies to:
- Improve website experience
- Analyze traffic
- Remember user preferences
You can disable cookies anytime from browser settings.
By continuing to use this website, you consent to our cookie usage.
📌 Cancellation Policy
Order Cancellation by Customer:
Customers can cancel their order before dispatch only.
Once shipped, cancellation is not allowed.
Order Cancellation by Seller:
We reserve the right to cancel an order if:
- Product is out of stock
- Incorrect pricing was displayed
- Payment verification fails
Refunds (if applicable) will be processed within 3–7 business days.
📌 Customer Support Policy
We aim to provide fast and friendly support to our customers.
Support Hours:
10 AM to 5 PM (Monday to Saturday)
Support Channels:
📧 Email: support@amragold.in , info@amragld.in or info.amragold@gmail.com
📞 Phone: +91-9997316391
💬 WhatsApp: +91-9997316391
We respond within 24–48 hours on working days.
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