PRIVACY POLICY
Last Updated: 18/11/2025
Welcome to our website “www.amragold.in”. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from our website.
By using our Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information:
a) Personal Information
When you make a purchase, register, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment details (Processed securely by Razorpay — We DO NOT store your card/bank details)
b) Non-Personal Information
Automatically collected data may include:
- IP address
- Browser type
- Device information
- Pages visited on our website
- Cookies and similar tracking technologies
2. How We Use Your Information
We may use the collected information for the following purposes:
- To process and fulfill your orders
- To provide shipping updates and order confirmations
- To improve our products and user experience
- To contact you for support, queries, or service updates
- To send promotional offers (only with your consent)
- To detect or prevent fraud and unauthorized transactions
3. Payment Information (Razorpay)
We use Razorpay as our secure payment gateway.
- Razorpay may collect payment details such as card number, UPI, bank info, etc.
- We do not store or have access to your sensitive payment data.
- Razorpay follows PCI-DSS and industry-level security protocols.
For more details, refer to Razorpay’s privacy policy.
4. Cookies
We use cookies to:
- Improve website performance
- Personalize user experience
- Analyze website traffic
- Save your preferences
You can disable cookies via your browser settings, but some site features may not work properly.
5. Sharing of Information
We DO NOT sell, trade, or rent your personal information.
We may share data only with:
- Trusted service providers (delivery partners, payment gateways, analytics tools)
- Government or legal authorities, if required by law
All third-party partners follow strict confidentiality rules.
6. Data Storage & Security
We use industry-standard technical and organizational measures to protect your data, including:
- SSL encryption
- Secured servers
- Limited and authorized access
- Regular security audits
However, no digital platform can guarantee 100% security.
7. Your Rights
You have the right to:
- Request access to your personal data
- Request correction or update
- Request deletion (unless legally required to retain data)
- Opt out of promotional messages at any time
You may contact us for any such requests.
8. Third-Party Links
- Our website may contain links to third-party websites.
- We are not responsible for their content, policies, or security practices.
9. Changes to This Policy
- We may revise or update this Privacy Policy from time to time.
- Updated dates will be mentioned at the top of this page.
10. Contact Us
For any questions, concerns, or privacy-related requests, contact us:
Customer Support Team
Email: support@amragold.in , info.amragold@gmail.com
Phone: +91-9997316391
Hours: 10 AM – 5 PM (Mon–Sat)
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